Avaya 6201-1 : Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Exam

In modern society, Avaya 6201-1 certificate has an important impact on your future job, your promotion and salary increase. Also it can make a great deal of difference in your career.

Here, BraindumpsQA's 6201-1 exam materials will help you pass your Avaya 6201-1 certification exam and get Avaya certification certificate. Our exam materials are written to the highest standards of technical accuracy. And the 6201-1 exam questions and answers are edited by experienced IT experts and have a 99.9% of hit rate.

BraindumpsQA provides you with the most excellent and latest 6201-1 PDF Version & Software version exam dumps. The Software version exam material is a test engine that simulates the exam in a real exam environment, which can help you test your level of knowledge about 6201-1 exam.

If you have no good idea to prepare for Avaya 6201-1 exam, BraindumpsQA will be your best choice. Our 6201-1 exam questions and answers are the most accurate and almost contain all knowledge points. With the help of our exam materials, you don't need to attend other expensive training courses and just need to take 20-30 hours to grasp our 6201-1 exam questions and answers well.

After you purchased our BraindumpsQA's 6201-1 exam materials, we offer you free update for one year. We will check the updates of exam materials every day. Once the materials updated, we will automatically free send the latest version to your mailbox.

In addition, we offer you free demo. Before you decide to buy our BraindumpsQA's 6201-1 exam materials, you can try our free demo and download it. If it is useful to you, you can click the button 'add to cart' to finish your order.

6201-1 Online Test Engine supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser.

BraindumpsQA guarantees no help, full refund. If you fail the exam, you just need to send the scanning copy of your examination report card to us. After confirming, we will quickly give you FULL REFUND of your purchasing fees.

Easy and convenient way to buy: Just two steps to complete your purchase, we will send the 6201-1 braindumps to your mailbox quickly, later you can check your email and download the attachment.

Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

1. Which three ways can be used to verify the CMS is collecting data from the Communication Manage? (Choose three)

A) From the CMS menu, Maintenance: Error Log Report shows calls being transmitted
B) The /cms/pbx/3cd<#>/spi.err shows calls being transmitted.
C) From the CMS menu. Maintenance Connection Status shows a link operational.
D) The arrow an the CMS menu is up
E) The /cms/install/logdir/admin. log shows a link is operational.

2. Click the Exhibit button.

A customer's CMS link has been set up properly. After turning CMS on, the link does not come up. Based on the lines in /cms/pbx/acd1/spi.err, what is the cause for this issue?

A) CMS version is not configured an the system-parameters features farm,
B) There is no network connection to CLAN.
C) CM version is not matching CMS setup.
D) CMS version is misconfigured on the system-parameters features form.

3. Agents in the Quick Credit call center often give customers there extension number when a return call is required. The main message instructs those who know their party's extension to enter it at any time.
Which two vector commands are used to route the call? (Choose two.)

A) Messaging skill
B) Route-to digits
C) Converse-on skill
D) Collect digits
E) Route-to number

4. In which communication method form is the Call Distribution Method (far example, Expert agent Distribution Last Occupied Agent)

A) Hunt Group farm
B) Vector farm
C) VDN farm
D) Agent Login ID farm

5. Far a sales campaign, the customer created a new VDN 4000 with the names "Sales C".
when running in Avaya CMS supervisor, it does not show the VDN name, only the number.
What must be done to see the name in the report?

A) Refer to the system parameter feature in the Communication manager and activate
"Send names" in the reporting adjunct section.
B) In Avaya CMS Supervisor, refer to the Dictionary and assign the names to the new objects.
C) In Avaya CMS Supervisor, refer to the User Permissions and assign read permissions to the user.
D) On the CMS cmssvc menu, display the authorizations to check if "Global Dictionary" is set.

Solutions: