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NEW QUESTION NO: 6
Avaya Aura® Contact Center (AACC) Release 7 supports only the Avaya Aura® Media Server (AAMS), formerly called Avaya Media Server.
Which three statements regarding the AAMS are true? (Choose three.)
A. AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.
B. AACC requires a license for each AAMS instance in the solution.
C. An Avaya Aura® Media Server High Availability pair of server requires two instance licenses.
D. A standalone Avaya Aura® Media Server is supported on the Windows Server operating system.
Answer: A,B,C
Explanation/Reference:
Reference: https://support.avaya.com/css/P8/documents/101038008

NEW QUESTION NO: 7
When setting up scheduled backups to a network location, which two steps are required? (Choose two.)
A. Create a shared directory on a networked logical drive to store the database backup.
B. Shutdown the Avaya Aura® Contact Center (AACC) server.
C. Navigate to Windows > Apps > Database Maintenance utility > Scheduled Backup
D. Navigate to CCMA > Launchpad > Contact Center Management > Scheduled Backup
Answer: A,C
Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/100141967 (17)

NEW QUESTION NO: 8
You are installing Avaya Agent Desktop (AAD) on an agent PC.
Which three Microsoft software components must be installed? (Choose three.)
A. Microsoft Internet Explorer 10.0 (32-bit) or 11.0 (32-bit)
B. Microsoft .NET Framework 4.5.2
C. Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
D. Microsoft WinPcap
Answer: A,B,C

NEW QUESTION NO: 9
The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.
Which CCMA user accounts are created during the Avaya Aura® Contact Center (AACC) installation?
A. AAD_User
AACC_Admin
webadmin
B. iceAdmin
IUSR_SWC
Bkup_SWC
C. iceAdmin
IUSR_SWC
webadmin
D. AAAC_Admin
IUSR_SWC
webadmin
Answer: D

NEW QUESTION NO: 10
In Orchestration Designer (OD) from the Application menu, double-clicking on Master Script launches the Contact Router. The Contact Router is the first and only entry point of all contacts into applications (scripts/ flows) that reside on the Contact Center system.
The Contact Router list contains which three items that need access to scripting? (Choose three.)
A. CLIDs
B. CDRs
C. DNISs
D. CDNs
Answer: A,C,D
Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/100093302

NEW QUESTION NO: 11
On which servers is the Enable Switchover function available when configuring Avaya Aura® Contact Center (AACC) High Availability (HA)?
A. Primary Server
B. Primary and Backup Servers
C. Active and Standby Servers
D. Active Server
Answer: D
Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/100172577 (592)

NEW QUESTION NO: 12
You are preparing to activate the Agent Desktop Displays (ADD) tool in the call center.
Which protocol is a prerequisite for ADD in the Avaya Aura® Contact Center (AACC) environment?
A. Unicast communication from the CCMS to the client PCs
B. Multicast or unicast communication from the CCMS to Contact Center Manager Administration (CCMA)
C. RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMS)
D. Multicast from Contact Center Manager Administration (CCMA)
Answer: C

NEW QUESTION NO: 13
After the Avaya Aura® Media Server High Availability (HA) pair is formed, several Element Manager pages display new features that reflect the new paired High Availability state/status.
In the primary AAMS Element Manager navigation pane, which three features do you need to status?
(Choose three.)
A. Ensure one Element Role is listed for both the Primary and Backup server.
B. Ensure one Element Role is listed for both the Active and Standby server.
C. Ensure only two nodes are listed.
D. Ensure no alarms are listed in the Alarm Description column.
Answer: A,B,C
Explanation/Reference:
Reference: https://downloads.avaya.com/css/P8/documents/100172577 (410)

NEW QUESTION NO: 14
You are preparing to install the Agent Desktop Displays (ADD) tool on agent client computers supplied by the customer, and you need to verify that the computers meet the minimum required specifications.
What is the minimum required amount of RAM needed for the client computers?
A. 2 GB
B. 4 GB
C. 8 GB
D. 1 GB
Answer: A

NEW QUESTION NO: 15
Contact Center License Manager provides central control and administration of licensing for Avaya Aura® Contact Center (AACC). Before installing the AACC software, you must choose a license type and a licensing mechanism. The licensing options available to you depend on your Contact Center solution type (AML-based or SIP-enabled), and on the ordering process you use.
Which three license types does Contact Center License Manager support? (Choose three.)
A. Nodal Network Control Center
B. Campus Network Control Center
C. Corporate Enterprise
D. Nodal Enterprise
Answer: A,C,D

NEW QUESTION NO: 16
Which features should be enabled in the Windows Server operating system before you install Avaya Aura® Contact Center?
A. Storage Manager for SAN's for managing the remote backups and IIS
B. IIS and XPS Viewer to view reports on the server.
C. Remote Desktop Connection and Windows Server Backup for running CCMA Server backups.
D. TFTP Client to Backup of the CCMA configuration files to remote TFTP Server and XPS Viewer to view reports on the server.
Answer: C