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NEW QUESTION NO: 10
A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura® Communication Manager (CM).
After looking ah how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application.
If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?
A. PPM is downloaded to the Remote Worker telephone from Avaya Aura® Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
B. PPM is downloaded to the Remote Worker telephone from CM.
C. PPM is downloaded to the Remote Worker telephone from Avaya Aura® System Manager (SMGR).
D. PPM is downloaded to Avaya Aura® Session Manager (SM) from CM.
Answer: A

NEW QUESTION NO: 11
How can an inactive SM100 be reset?
A. Run the resetSM100 command from RHEL Command Line Interface of Avaya Aura® Session Manager (SM)
B. Click the repair button on the Replication page with the affected Avaya Aura® Session Manager (SM) selected.
C. Click the 'Reset' button on the Security Module Status page in Avaya Aura® System Manager (SMGR).
D. Restart Services on the Avaya Session Border Controller for Enterprise (SBCE).
Answer: A

NEW QUESTION NO: 12
Which two methods are used to obtain Avaya Aura® Communication Manager (CM) software version information? (Choose two.)
A. In CM SMI, navigate to Administration > Server Maintenance > Server > Software Version.
B. In Linux, issue the software version show.command.
C. In Avaya Aura® System Manager (SMGR), navigate to Services > Inventory > Managed Elements.
D. In CM SAT, issue the display software version. command.
E. In Linux, issue the swversion. command.
Answer: A,E

NEW QUESTION NO: 13
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
A. It is eight steps that ensure a faster time to resolution.
B. It is eight steps that guarantee a logical way to isolate an issue.
C. It is eight steps that used to guarantee systems are operational after an implementation.
D. It is eight steps that define how to escalate third-party integration issues.
E. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future.
Answer: C,E

NEW QUESTION NO: 14
Avaya support is monitoring a telephone system that is going down several times per day. They discovered a software error that keeps triggering an auto restart.
Which command can be used to determine the root cause?
A. display reset 4 all
B. display interchangestatus
C. display initcauses
D. display restart all
Answer: C

NEW QUESTION NO: 15
When viewing the Avaya Aura® System Manager (SMGR) alarms, which alarm information is particularly useful for finding more information in the available documentation?
A. Status
B. Event ID
C. NotificationOID
D. M/E Ref Number/SysOID
E. Source IP address
Answer: B

NEW QUESTION NO: 16
Avaya currently provides Avaya Diagnostic Methodology for partners to raise trouble tickets and receive assistance.
Which three documents does Avaya expect customers/partners to have filled out before contacting support? (Choose three.)
A. Cause
B. Problem Clarification
C. Problem Statement
D. Details/Findings
E. Knowledge Management
Answer: B,C,E

NEW QUESTION NO: 17
When one Avaya SIP Telephone (AST) user calls another Avaya SIP Telephone (AST) user agent, Session Manager goes through different phases of processing the call.
What is the maximum number of Phase Tags and what are they called?
A. Two - imsorig and imsterm
B. Two - origappseq and termappseq
C. Four - imsorig, origdone, imsterm, termdone
D. Three - ingress, process, egress
Answer: C

NEW QUESTION NO: 18
Which statement describes the steps to save the traceSM log file?
A. While traceSM is running, type 'w' and a filename; the file is written to the /tmp directory.
B. Export all logs from the Avaya Aura® System Manager (SMGR) log viewer.
C. Execute traceSM -w <filename>.
D. While traceSM is running, type 'w' and a filename; the file is written to the user's current directory.
Answer: C

NEW QUESTION NO: 19
When running the display node-names ipcommand, what information is found?
A. name and link number
B. IP address and type
C. type and link number
D. name and IP address
Answer: D

NEW QUESTION NO: 20
What is the function of a Virtual Network Region?
A. It prevents oversubscription of WAN links for interconnecting Network Regions with different bandwidth limitations.
B. It allows Inter-Gateway Alternate Routing (IGAR).
C. It makes DSP resources available in other Network Regions.
D. It allows one Network Region to temporarily use bandwidth allocated to another Network Region if it runs out of bandwidth.
Answer: D