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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
1. Identify three true statements regarding auto inclusion of items in a forecast process.
A) revenue items that are closed as won
B) revenue items with a close date that falls within the forecast period
C) revenue items that are closed as lost
D) revenue items with "Always include" enabled, with no override enabled in the forecast
E) revenue items with "Always include" enabled, with override enabled in the forecast
2. A Template administrator is creating a new assessment template for capturing assessment data of the sales lead. Identify the three out of the box template types available in Oracle Fusion CRM.
A) Opportunity
B) Product
C) Opportunity Revenue Line
D) Customer
E) Lead
3. What are the three possible scenarios when resource quota dates will differ from the sales quota plan start and end date?
A) Quota is assigned to a future dated resource, who will join the organization in future.
B) Territory is re aligned.
C) Territory resource is removed from a territory and the resource is end dated.
D) Resource is deactivated.
E) Territory is deleted.
4. A sales manager has been assigned to develop a reference program for his organization, with the primary objective of helping the sales organization to identify and position relevant references to prospects and increase sales productivity.
Select the activity that the sales manager would be able to perform in Oracle fusion Reference Management functionality.
A) Build a comprehensive reference SWOT analysis.
B) Develop a reference program that includes reference incentives for wins.
C) Identity and manage the reference presence in industries.
D) Develop and manage reference activity thresholds and threats levels.
E) Develop a reference program that includes reference registration.
5. The design team would like to add a new custom field on a Partner Management page, which only Marketing Partner users can see. What customizations should be applied to effect this change?
A) Use CRM Application Composer to extend the new field and apply External Layer from the Customize Customer pages.
B) Use CRM Application Composer to extend the new field and apply Site Layer from the Customize Customer pages.
C) Use Oracle composer to extend the new field and apply the Marketing Partner job role from the Customize Customer pages.
D) Use Oracle composer to extend the new field and apply External Layer from the Customize Customer pages.
E) Use CRM Application Composer to extend the new field and apply Partners layer from the Customize Customer pages.
Solutions:
Question # 1 Answer: B | Question # 2 Answer: A,B,E | Question # 3 Answer: A,C,E | Question # 4 Answer: B | Question # 5 Answer: C |