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Apple OS X Support Essentials 10.9 Sample Questions:
1. What's the locked file flag?
A) The system keeps applications from interfering with one another by segregating their memory usage using protected memory. Mac computers with 64-bit-capable processors allow processes to run in 64-bit mode, which allows them to individually access more than 4 GB of memory.
B) The locked file flag prevents anyone, including the item's owner, from editing an item. Only the item's owner can unlock the item to then allow modification.
C) The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.
D) The OS X built-in firewall inspects each incoming networkconnection to determine if it's allowed. Connections areallowed or denied on a per-application basis.
2. If you did not store the recovery key with Apple, and you lose the FileVault-enabled account passwords AND the recovery key, there is no way to recover user data on a FileVault-encrypted volume.
A) False
B) True
3. How can you display the contents of a hidden folder on a mounted volume in Finder?
A) Select the volume icon and choose "Show hidden items" from the Action menu.
B) From the Go menu, choose "Go to Folder," enter the path to the hidden folder, and click Go.
C) From the View menu, choose "Show hidden items."
D) From the Finder menu, choose Preferences, and select "Show hidden items."
4. The Setup Assistant process guides a user through initial configuration of OS X Mavericks.
A) What two methods can be used to create an external OS X Recovery disk?
B) What steps should you use when troubleshooting application issues?
C) What are the minimum hardware requirements for upgrading a system with OS X Mavericks?
D) What process is used to guide a user through the initial configuration of OS X Mavericks?
5. AppleTalk works only with OS X v10.5 or earlier.
A) What application is used to manage keychain settings?
B) How can you acquire the OS X Mavericks installer?
C) What functionality does OS X support with the AppleTalk protocol?
D) What two volume formats are supported for an OS X system volume?
Solutions:
Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C |