Apple 9L0-415 : OS X Support Essentials 10.9

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Apple OS X Support Essentials 10.9 Sample Questions:

1. Improperly unmounting or ejecting a drive or volume may cause data corruption. The
system automatically verifies and repairs an improperly unmounted or ejected volume the next time it becomes available to the Mac.

A) What types of files are omitted from Time Machine backups?
B) What role does the system launchd process serve during system startup?
C) What's the potential side effect of improperly unmounting or ejecting a disk or volume?
D) What's required to set up the iCloud Keychain service on multiple Apple devices?

2. How does IPv4 addressing differ from IPv6 addressing?

A) If a network device needs to send data to another network device on the same LAN, it addresses the outgoing packets based on the destination device's MAC address.
B) In Network preferences, all network service interfaces with a green status indicator are being used for network activities. However, again, all network traffic that isn't better handled via a local connection is sent to the primary network service interface. The primary network service interface is the top most active interface in the listing.
C) OS X sharing services include DVD or CD sharing, ScreenSharing, File Sharing, Printer Sharing, Scanner Sharing, Remote Login, Remote Management (ARD), Apple Events, Internet Sharing, and Bluetooth Sharing.
D) Most common IP addresses and subnet masks share the same IPv4 formatting. An IPv4 address is a 32-bit numberrepresented in four groups of three-digit numbers, known as octets, separated by periods. Each octet has a value between 0 and 255. An IPv6 address is a 128-bitnumber that's presented in eight groups of four-digit hexadecimal numbers separated by colons. This allows for a huge range of addresses, and as a result IPv6 addressing essentially includes subnet information.

3. Three ways to forcibly quit an application from thegraphical interface are from the Force Quit Application dialog accessed from the Apple menu; from the Dock application shortcut menu accessed by Control-clicking or right-clicking the application's icon; or from the /Applications/Utilities/ Activity Monitor application.

A) What three ways can you forcibly quit an application from the graphical interface?
B) What can you enable to locate a lost Mac system?
C) What four methods can be used to eject a volume or disk from the Finder?
D) What three primary sources can Migration Assistant pull from?

4. Review the screenshot of the My Account pane of Users & Groups preferences, and then answer the question below.

An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?

A) Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.
B) Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.
C) Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
D) Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.

5. What happens during user logout?

A) Single-partition drives are easier to set up initially, but they aren't as flexible for administration and maintenance. Multiple-partition drives require repartitioning during setup, but provide several separate partitions, which can be used to segregate user data and host multiple operating systems.
B) During system initialization, the system launched process automatically starts /System/ Library/LaunchDaemons, /Library/LaunchDaemons, /Library/StartupItems (via SystemStarter), and the /etc/rc.local UNIX script if it exists.
C) During user logout, the user's login window process does the following: requests that all user applications quit; automatically quits any user background processes; runs any logout scripts;records the logout to the main system.log file; resets device permissions and preferences to their defaults; and quits the user's login window and launched processes.
D) At system shutdown, the login window process logs all users out and tells the kernel to quit all remaining system processes. Once the kernel quits all system processes, the Mac shuts down.

Solutions: