http://https://www.newpassleader.com/AVAYA/7750X-exam-preparation-materials.html (70 Q&As Dumps, 30%OFF Special Discount: 30free )

NEW QUESTION NO: 6
The "Voice mail" Source element allow voicemail messages to be retrieved from where?
A. VM Pro
B. IPOCC Voicemail
C. Any Voicemail Server
D. An external Voicemail Server
Answer: A

NEW QUESTION NO: 7
You have created your IVR script and activated it, however when you try to assign it to an IVR announcement element in your task flow it does not appear.
What is causing this problem?
A. The IVR has not been assigned to the task flow.
B. The IVR has not been assigned to a topic.
C. The IVR script has not been assigned to an IVR.
D. The IVR has not been assigned to the task flow set.
Answer: A

NEW QUESTION NO: 8
In which section can you enable the ability to change topic names?
A. System > Reporting Settings
B. System > PBX Settings
C. Service > Special Settings
D. Service > Telephony Settings
Answer: D

NEW QUESTION NO: 9
You have entered your licenses successfully, and now you want to check you have the correct amount of supervisor licenses for the customer.
Which screen in WebLM will show you this information?
A. CIE View License Capacity
B. CIE View Peak Usage
C. License Install
D. Licensed Product
Answer: C
Explanation/Reference:
Reference https://downloads.avaya.com/css/P8/documents/100057555 (page 12)

NEW QUESTION NO: 10
Before restoring any of IPOCC databases, what must you do?
A. Power off the IP Office.
B. Log off all agents.
C. Reboot the server.
D. Stop the watchdog.
Answer: D
Explanation/Reference:
Reference: http://downloads.avaya.com/css/P8/documents/100182218 (page 44)

NEW QUESTION NO: 11
With respect to IP Office Contact Center Release 9.1.6 and above, which three parameters are not contained in the import excel spreadsheet and must be configured in the User Interface after the import?
(Choose three.)
A. Hold duration time for last agent functionality
B. Custom specific announcements
C. Profiles
D. System holidays
E. Topic block times
Answer: A,B,D

NEW QUESTION NO: 12
View the Exhibit.

Refer to the exhibit. In the IP Office you have created the short code that is shown in the exhibit.
In the Avaya IP Office Contact Center, how many topics will you have available to you?
A. 5000
B. 500
C. 100
D. 1000
Answer: A

NEW QUESTION NO: 13
A customer has requested to display real-time information using two IPOCC Wallboards.
Which two items are required? (Choose two.)
A. Firewall access to port 28443
B. Another PC with IPOCC UI installed
C. Two wallboard licenses in IPOCC
D. Another PC with Linux OS installed
E. A separate license
Answer: A,E

NEW QUESTION NO: 14
Which tool do you use to troubleshoot an IVR script?
A. IVR editor
B. Trace Console
C. System Status
D. Error script
Answer: B
Explanation/Reference:
Reference https://support.avaya.com/forums/showthread.php?t=10975

NEW QUESTION NO: 15
To instruct the agent to give information to certain callers, a customer wants to have the ability to display a script for their agent in the realtime screen.
Which realtime element is used to achieve this?
A. Value Element
B. Direct Call Element
C. Internet Browser Element
D. Customer History Element
Answer: A

NEW QUESTION NO: 16
View the Exhibit.

Refer to the exhibit. In this outbound task flow example using the mechanical dialer, what is the first contact the customer will hear?
A. Wait Announcement
B. Agent from Group 2
C. Agent from Group 1
D. Topic3
Answer: D
Explanation/Reference:
Reference http://www.telenova.bg/bg/%D0%BF%D1%80%D0%BE%D0%B4%D1%83%D0%BA%D1%
82%D0%B8/%D1%82%D0%B5%D0%BB%D0%B5%D1%84%D0%BE%D0%BD%D0%BD%D0%B8-%
D1%86%D0%B5%D0%BD%D1%82%D1%80%D0%B0%D0%BB%D0%B8/item/
download/238_7f52715eb919334e0f4156ed489ff792