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NEW QUESTION NO: 5
You start using the order holds featureforyour store.
What is the purpose ofthe minimum score parameter?
A. determines when an order must be placed on a system fraud hold code
B. qualifies an order for a hold code
C. creates an override against the Hold code
D. clears the hold code for an order
Answer: A
NEW QUESTION NO: 6
Youneed to linka discount promotion to a product category.
Which two hierarchies can you use? Eachcorrect answer presents a complete solution.
A. supplemental retail hierarchy
B. retail product hierarchy
C. retail channel navigation hierarchy
D. sales category hierarchy
Answer: B,D
NEW QUESTION NO: 7
You areconfiguring data distribution. You set up a channel profile toenable retail communication. Youcreatethechannel databasegroups.
You need to complete the data distribution and publish data to the retail stores.
What should you do?
A. Create retail channels.
B. Create jobs in the Retail Scheduler.
C. Configure the Retail Server URL
D. Configure the distribution schedules.
Answer: D
NEW QUESTION NO: 8
Your store sells a product that isout of stock in the company warehouse. The product must bedelivered to the customer from thevendor's warehouse.
You needto configure the direct deliveryprocess.
Which three actions should you perform? Eachcorrect answer presents part of thesolution.
A. Send a direct delivery order.
B. Confirm a direct delivery order.
C. Create a direct delivery order.
D. Submit a direct delivery order.
E. Receive a direct delivery order.
Answer: B,C,E
NEW QUESTION NO: 9
For which three objects can youapply price adjustments? Each correct answer presents a completesolution.
A. specific customer
B. specific product
C. product category
D. specific channel
E. product variant
Answer: B,C,E
NEW QUESTION NO: 10
You configure a loyalty program for a month.
Which two actions can you perform? Each correctanswer presents a complete solution.
A. Use multiple-tier Qualifying criteria over flexible periods to achieve loyalty status.
B. Create activities that can accumulate points or status.
C. Use retail price group to enable the feature of loyalty specific pricing and offer.
D. Link channels to loyalty scheme.
Answer: A,C
NEW QUESTION NO: 11
You need to ensure that all returns Over $25.00 forpurchases paid by credit cards are reviewed andapproved.
Whatshould you do?
A. Create an order event that requires a manager to review the order.
B. Configure the Pending return hold code in the call center parameters.
C. Configure the credit card approval amount in the call center parameters.
D. Create a hold code that requires a manager to clear the hold.
Answer: B
NEW QUESTION NO: 12
You need to capture details and notes for a customer.
Which two actions should you perform? Each correct answer presents part of the solution.
A. Create contacts.
B. Define case categories.
C. Define the case process.
D. Create customers.
Answer: B,C
NEW QUESTION NO: 13
You plan to configurethe Retail catalog approval workflow to send notifications to users when specific triggers occur.
You need to send a notification to workflow users when specific conditions occur.
Forwhich two scenarios can you trigger a notification? Each correct answer presents a complete solution.
A. A workflow instance is completed.
B. A workflow instance is canceled.
C. A workflow Instance stops because of an unrecoverable error.
D. A workflow instance stops because of a warning.
Answer: A,B
NEW QUESTION NO: 14
You create a new catalog for spring.
You need to track customer response for the now catalog.
What should you implement?
A. info codes
B. call center scripts
C. target markets
D. source codes
Answer: B
NEW QUESTION NO: 15
You need to set up and configure a product kit.
Winch two actions should you perform? Eachcorrect answer presents part ofthe solution.
A. Generate an assembly order.
B. Define kit pricing.
C. Create new counting journals.
D. Add the product kit to a retail assortment.
Answer: A,B