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500-052 UCCXD
Deploying Cisco Unified Contact Center Express
Exam Number 500-052 UCCXD
Duration 60 Minutes (45-55 questions)
Available Languages English
This exam tests a candidate's knowledge of the design, implementation, and operation of Cisco Contact Center Express version 11.0 deployments.
The exam is closed book and no outside reference materials are allowed. The following topics are general guidelines for the content that is likely to be included on the practical exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the following guidelines may change at any time without notice.
32% 1.0 Design a Cisco Unified Contact Center Express System Deployment
1.1 Perform customer capacity planning
1.2 Determine customer required features
1.3 valuate and recommend different configuration options
1.4 Identify available configuration and ordering tools
40% 2.0 Implement a Cisco Unified Contact Center Express System
2.1 Describe the process for installing Cisco UCCX software and hardware
2.2 Describe the process to configure Cisco UCCX software and the provisions users need to meet customer requirements
2.3 Describe the process of using the Cisco UCCX Application Editor
2.4 Examine the Cisco Business Edition 6000 competitive landscape
28% 3.0 Operate a Cisco Unified Contact Center Express System
3.1 Identify basic Cisco UCCX user tasks
3.2 Identify processes and tools available for troubleshooting Cisco UCCX
3.3 Identify processes and tools available for monitoring system operations in Cisco UCCX
3.4 Identify processes and tools available for patching, upgrading systems, and license additions for Cisco UCCX
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Exam Code: 300-135Exam Name: Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)
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300-135 Exam Sample Online Total Q&A: 75 Questions and Answers
Last Update: 2017-07-19
300-135 Reliable Exam Guide Detail: 300-135 Exam Sample Online
Exam Code: 300-180Exam Name: Troubleshooting Cisco Data Center Infrastructure
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300-180 Latest Exam Camp Sheet Total Q&A: 295 Questions and Answers
Last Update: 2017-07-19
300-180 Valid Test Questions Fee Detail: 300-180 Latest Exam Camp Sheet
Exam Code: 500-052Exam Name: Deploying Cisco Unified Contact Center Express
One year free update, No help, Full refund!
500-052 Valid Study Guide Pdf Total Q&A: 50 Questions and Answers
Last Update: 2017-07-19
500-052 New Test Collection File Detail: 500-052 Valid Study Guide Pdf
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