C9550-606 Free Dumps Study Materials
Question 10: A process analyst is performing "What-If" analysis upon a process model using simu lation. Work can
arrive into the process at anytime. It has been observed that the 5 defined Field Technician resources
have significant resource shortage durations. The process analyst assumes that making more Field
Technician resources available to the process would decrease the shortage duration. Based on this
assumption, the analyst increases the available resources to 10. Subsequent simu lations do not show
significant reduction in the resource shortage durations. What steps should the process analyst take to
resolve the resource shortage duration and make updates for further process improvement?
A. Increase the available resources for the Field Technician from 10 to 20 to reduce the resource shortage
duration.
B. Reallocate the defined Field Technicians to additional second shift and weekend shift availability to
remove resource shortage duration due to unavailability overnight and during weekends.
C. Increase the time interval within the simula-tion snapshot settings to spread out the arrival of tokens,
allowing more time for the Field Technician to complete work before new work arrives, thereby reducing
resource shortage durations.
D. Decrease the Resource Time Required for activities assigned to the field Technicians, allowing them to
spend less time on tasks and be able to address more activities in a given interval, thereby reducing
resource shortage durations.
Correct Answer: B