Microsoft MB5-858 : Managing Microsoft Dynamics Implementations

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Microsoft Managing Microsoft Dynamics Implementations Sample Questions:

1. Your project manager is verifying that all acceptance criteria have been met and confirming that final technical and management reviews of deliverables are complete. The project manager is also collecting intellectual property and confirming that service plans have been delivered to the customer.
What is your project manager doing?

A) Preparing for project closure by means of an engagement closure checklist.
B) Preparing for the upcoming project by means of a Project Charter.
C) Executing a risk assessment by means of a risk register.
D) Closing a phase by means of a tollgate review document.

2. You and your team completed a successful deployment and Go-live cutover. In the first week following the Go-live cutover, your customer reports issues related to system setup and configuration. The customer asks to add fields to a report and to assist users in completing the new work procedures.
How do you manage these requests?

A) Confirm that your team is able to help and resolve the issue. The customer needs to be informed that the project was closed by realizing a successful Go-live and that this new involvement cannot be considered as part of the agreed project budget.
B) Make an application consultant available for remote and/or on-site support during these two weeks. This is covered by the project budget and no extra funding is required.
C) Implement the Customization Review optimization offering to make sure that the quality of the customizations is guaranteed.
D) Update this new information in the project's risk register, and then immediately plan a Steering Committee meeting . These requests indicate that some risks might have unfolded and you need to implement the contingency plan as soon as possible.

3. As part of the application consultant team, you are responsible for Business Process Analysis. Select the most appropriate descriptions of Business Process Analysis as defined by the Sure Step Business Process Analysis Cross-Phase.
Choose the 2 that apply.

A) Business Process Analysis begins with workshops that explore the current (as/is) processes. The future (to/be) processes are not covered in these workshops. These workshops are finalized in the Analysis phase.
B) In the Design and Development phases, no Business Process Analysis activities are executed because these phases do not require further analysis.
C) Business Process Analysis begins with workshops designed to explore the current (as/is) processes. The future (to/be) processes are also documented as an output from these workshops. These orkshops are finalized in the Analysis phase.
D) In the Design and Development phases, the Business Process Analysis activities involve reviewing and updating the documented future (to/be) business process flows.

4. Your company's Sales Manager approaches you with an opportunity for selling a Microsoft Dynamics? business solution. You are responsible for quickly finalizing the sale of the solution.
Which one of the following provides guidance to help close the sale and provide a structured duediligence process?

A) Industry Playbook
B) Project Initiation and Planning
C) Optimization Offerings
D) Decision Accelerators

5. You are considering training the customer's core Implementation team before starting the business process analysis.
How is the goal of this training different from training in the upcoming phases?

A) The goal of this training is different because it focuses on the business flows that can only be addressed with customizations or configurations.
B) The goal of this training is different because it is narrowed down and only based on the scoped solution.
C) The goal of this training is different because it only focuses on how specific high-level requirements can be met by Microsoft Dynamics.
D) The goal of this training is different because it focuses on the Dynamics Solutions standard flows without any consideration of customizations or configurations.

Solutions: