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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?
A) The 5420 DS is corrupted and must be replaced.
B) Start the IP Office Manager application.
C) The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
D) The 5420 DS is no longer supported.
E) If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.
2. Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?
A) IP Office Barrier Box
B) ITWLinx towerMAX SCL/8
C) Analog surge protector
D) ITWLinx towerMAX DS/2
3. A client has an office with 40 real estate agents sharing twenty 9600 series IP phones. A 20channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The client wishes for the highest voice quality while limiting Voice Compression Module (VCM) resources used. Which codecs should be used for the SIP trunk and IP phones to meet the client requirements?
A) G.729(a) for the SIP trunk and G.729(a) for the IP phones
B) G.711 for the SIP trunk and G.729(a) for the IP phones
C) G.729(a) for the SIP trunk and G.711 for the IP phones
D) G.711 for the SIP trunk and G.711 for the IP phones
4. Which Windows command is used to find out which ports your server is currently using?
A) netsh interface dump
B) portqry
C) show ports
D) netstat -an
E) ipconfig /displaydns
5. A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)
A) Email Integration Services
B) Teleworker
C) Mobile User
D) Voicemail to Email
E) Power User
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C,E |
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