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Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
1. An IP phone user dials into Cisco Unity Connection and hears the reorder tone. What could be the two possible issues? (Choose two.)
A) The parameter Register with Session Initiation Protocol Server is not set on the port-group configuration page.
B) The parameter Register with Session Initiation Protocol Server is not set on the hunt-group configuration page.
C) The Cisco Unified Presence servers need to be sorted in the order in which the IP phones are registered.
D) The parameter Register with Session Initiation Protocol Server is not set on the trunk-group configuration page.
E) The Cisco Unified Communications Manager servers need to be sorted in the order in which the IP phones are registered.
F) The Session Initiation Protocol servers need to be sorted in the order in which the IP phones are registered.
2. What is the maximum number of allowable attempts that you can assign in the account lockout policy in Cisco Unity Express?
A) 10
B) 200
C) 100
D) 500
E) 20
F) 50
3. In which two scenarios would a caller who is calling into the Cisco Unity Connection general pilot number hear the opening greeting of the voice-mail system and be prompted for a user ID and PIN? (Choose two.)
A) The scenario is invalid.
B) non-subscriber
C) subscriber who does not send the calling number
D) subscriber who sends the calling number
E) An SCCP phone user will always be prompted for a user ID and PIN.
F) A SIP phone user will always be prompted for a user ID and PIN.
4. What is the difference between direct routing and forward routing in Cisco Unity Connection?
A) on-net call
B) off-net call
C) destination of the call
D) There is no difference.
E) origin of the call
5. From which call handler are callers transferred to the operator call handler without any caller input?
A) opening greeting
B) alternate greeting
C) standard greeting
D) directory greeting
E) after-hours greeting
Solutions:
Question # 1 Answer: A,E | Question # 2 Answer: B | Question # 3 Answer: B,C | Question # 4 Answer: E | Question # 5 Answer: A |