920-320 Free Dumps Study Materials
Question 1: Certkiller .com wants external calls at a particular station to forward to an administrative
assistant under busy or no answer conditions, but wants internal calls under busy or no
answer conditions to forward to voicemail. Which software feature should you use to meet
this request?
A. The Meridian Integrated Personal Call Director (MIPCD) application would be required to
route based on Caller ID
B. The feature Call Forward by Call Type (CFCT) routes calls receiving a no answer or busy to
separately defined dialing numbers (DNs) based on if the call is internal and external
C. The feature Call Forward by Call Type (CFCT) only routes calls receiving a no answer to
separately defined dialing numbers (DNs) based on if the call is internal and external, busy calls
always follow the hunt DN.
D. Call Forward by Call Type (CFCT) only routes call receiving a busy to separately defined
dialing numbers (DNs) based on if the call is internal and external, no answer calls always
follow the forward no answer (FNA) DN
Correct Answer: B