NS0-180 Free Dumps Study Materials
Question 4: A customer learns that a certain NetApp tool allows remote data collection, intelligent core file
handling, and notification of down storage controllers for technical support analysis and
troubleshooting.
What is the name of this tool?
A. RSA
B. HWU
C. Synergy
D. HW Assist
Correct Answer: A
Explanation:
Remote Support Agent (RSA) is a remote diagnostics data collector that is embedded directly into the
storage controller's remote management device firmware. Remote Support Agent enables a NetApp
support engineer to remotely request an automated upload of log files, core files, and other
diagnostic information stored in the storage controller and to remotely trigger an on-demand
AutoSupport collection. Incorrect: Not B: The Hardware Universe (HWU) application is NetApp's
system configuration solution. Not C: NetApp Synergy is a complete design, deployment and
documentation tool. The program enables you to build a very accurate, detailed model of a NetApp
storage system. You can represent most aspects of a storage deployment including the hardware
configuration and the sizing of all storage containers, including aggregates, volumes, qtrees and
LUNs.
Reference: Clustered Data ONTAP 8.2, Remote Support Agent Configuration Guide, Page 5