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Question 12: A Case Team needs to find all emails sent from Joe Chen to Jun Lee. The search should be
formulated
to return messages that were sent from Joe Chen directly to Jun Lee, or when Jun Lee was cc'd or
bcc'd.
If available, the Case Team wants to leave the default setting to search contained
senders/recipients.
Which search method should the Case Team use?
A. use a Participants search, search emails From participant Joe Chen and To participant Jun Lee
B. search and return all documents, and select Joe Chen from the Sender filter and Jun Lee from the
Recipient filter
C. use a Keywords search, search for participants Joe Chen AND Jun Lee, and under "Fields to
search"
select "Senders and Recipients"
D. use a Participants search, search emails from participant Joe Chen and with participant Jun Lee as
recipient
Correct Answer: D